Much Ado About Shipping

 

Zen in a Jar offers several options for delivery of products. Many products are made to order and require a 7-9 business day processing period due to consistenly high traffic volume. You will be kept abreast of the status of your order during this period.

 Free Pickup (National Harbor, MD)

Zen in a Jar offers National Harbor pickup as a courtesy for DC area customers who would like to opt out of shipping. The processing period is 7-9 business days. At the end of that period (or sooner) you will receive a notification email with the days, times & details of pick up. Once you select your day and time slot, you will receive an email confirmation from the Zen Fairy. If you are unable to make your appointment, please contact ZIJ asap to reschedule. I am happy to accommodate you. 

If you do not make your pickup appointment and I do not hear from you, your items are forfeited and you will have to wait another processing cycle for your package. Communication is key. 

SOAP ONLY

SOAP is the shipping option for SOAP ONLY orders. Soap is cheaper to ship than glass containers. Your order will not be processed if you select SOAP and there is more than soap in your order. 

UPS Shipping

ZIJ uses UPS to ship products throughout the United States. There is a flat rate of $9.95 plus $1.75 for each additional item. Be assured that this cost is due to the fact that glass bottles and jars are expensive to ship due to their fragility, the weight of the contents, and special packaging materials. 

International Shipping

Please contact the Zen Fairy for details about international shipping rates. 

Returns

All ZIJ products are handmade with LOVE. Packages are insured and you have the option of an exchange should your package arrive damaged. 

All sales are final.  Please order sample packages if you are uncertain of how you will like a fragrance.