Much Ado About Shipping

 

Zen in a Jar offers several options for delivery of products. Many products are made to order and require a 7 business day processing period due to consistenly high traffic volume. You will be kept abreast of the status of your order during this period.

 Spice Suite Pickup (Takoma Park, DC)

Zen in a Jar offers Spice Suite pickup as a courtesy for DC area customers who would like to opt out of shipping. The processing period is 7 business days. At the end of that period (or sooner) you will receive a notification email with the days, times & details of pick up. Pickup days will always be on WEDNESDAY or THURSDAY from 6-8pm.

Once you select your day and time slot, you will receive an email confirmation from the Zen Fairy. If you are unable to make your appointment, please contact ZIJ asap to reschedule. I am happy to accommodate you. 

If you do not make your pickup appointment and I do not hear from you, your items are forfeited and you will have to wait another processing cycle for your package. Communication is key. 

There is a $2.00 fee for this service because it is transported to this facility. 

UPS Shipping

ZIJ uses UPS to ship products throughout the United States and internationally. There is a flat rate of $9.95 plus $1.75 for each additional item. Be assured that this cost is due to the fact that glass bottles and jars are expensive to ship due to their fragility, the weight of the contents, and special packaging materials. Each package contains. 

International Shipping

Please contact the Zen Fairy for details about international shipping rates. 

Returns

All ZIJ products are handmade with LOVE. Packages are insured and you have the option of an exchange should your package arrive damaged. 

All sales are final.  Please order sample packages if you are uncertain of how you will like a fragrance.